TruNorth Bank Mobile Banking App
Please read this information carefully if you were a bankHometown customer.
- Delete your existing bankHometown Mobile Banking app (it no longer works). Download the TruNorth Bank Mobile Banking app from the App Store® (have your Apple ID and password handy!) or Google Play™.
- If you use biometric ID (face or fingerprint) to log into the Mobile Banking app: The first time you log into the TruNorth Bank Mobile Banking app, you’ll need to enter your user ID and password. After that, you can set up biometric ID again. (Helpful hint…don’t remember your user ID and password? Click on “Forgot User ID” or “Forgot Password” to retrieve or reset them.)
- If you access Online Banking directly through a web address saved in your browser’s favorites, that web address no longer works. Be sure to bookmark the new one instead!
- Account history, previously established automatic transfers, Bill Pay payees, active eBills, and scheduled Bill Pay payments have carried over; no need to set them up again.
- Account alerts have carried over, too, but you will need to reestablish Push notifications, if desired.
- Zelle® users will need to reenroll in the service and reestablish payees and payments.
- If you use an online account aggregation tool, such as Plaid, Credit Karma or Boost, you will need to reestablish your connection to the tool.
The App Store is a registered trademark of Apple Inc. Google Play is a trademark of Google LLC.
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
