Whether it’s saving you a trip to the ATM or taking out the guesswork of divvying up the cost of the lunch tab, Zelle® is a fast, safe and easy way to send and request money with friends, family and others you trust1. Money is sent directly to the recipient’s account and is typically available in minutes1, and all you need to send money is the recipient’s email address or U.S. mobile phone number.

Mobilize your money with Zelle®.
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Send
Send money fast in just a few steps.
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Request
Settle up with roommates, friends and more, regardless of where they bank1.
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Split
Easily split the cost of the bill, coffee and more.
Get Started

Enroll with Zelle® Now

  1. Log in to Online Banking or Mobile Banking app
  2. Select Send Money with Zelle®
  3. Select or enter a new Contact
  4. Enter Amount

Send Money with Zelle® QR Codes

Whether you’re sending money to a new friend or to your stylist for a job well done, Zelle®  QR codes not only allow you to skip searching for or adding your recipient’s information, but they also mean your money is sent to the right place.

  1.  Open Zelle® in your Mobile Banking app
  2. Click on the QR code quick link
  3.  Point your camera at the recipient’s Zelle® QR code
  4.  Send money to your friend

Zelle® Ready Contacts

Ever wonder which of your family members and friends also use Zelle®? Look for the purple Z next to their names to quickly identify them. This makes Zelle® an easy choice to send and receive money or split expenses.

  1. Open Zelle® in your Mobile Banking app
  2. Click on your recipients
  3. Select a friend or family member with the purple Z
  4. Enter the amount and send money to your friend or family member

Frequently Asked Questions

WHAT IS ZELLE®?

Zelle® is a convenient way to send and receive money with friends, family and others you trust through your bank or credit union’s mobile app or online banking. All you need is your recipient’s email address or U.S. mobile number, and money will be available to use in minutes if they’re already enrolled with Zelle®. Your account information and activity stay private. Zelle® is currently live in more than 2,300 Financial Institutions, so you can send money to friends and family even if they don’t bank at TruNorth Bank1.

HOW DO I USE ZELLE®?

You can send, request, or receive money with Zelle®. To get started, log into the TruNorth Bank Mobile Banking app or Online Banking. In the main menu, select “Send money with Zelle®”.

To send money using Zelle®, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile number), add the amount you’d like to send and an optional note, review, then hit “Send.” The recipient will receive an email or text message notification via the method they used to enroll with Zelle®. Money is available to your recipient in minutes if they are already enrolled with Zelle®.

To request money using Zelle®, choose “Request,” enter their enrolled email address, U.S. mobile number or Zelle® tag, confirm the recipient is correct and tap “Request.”

To receive money, just share your enrolled email address or U.S. mobile number with a friend and ask them to send you money with Zelle®. If you have already enrolled with Zelle®, you do not need to take any further action. The money will be sent directly into your TruNorth Bank account, typically within minutes.

If someone sent you money with Zelle® and you have not yet enrolled with Zelle®, follow these steps:

  1. Click on the link provided in the payment notification you received via email or text message.
  2. Select TruNorth Bank.
  3. Follow the instructions provided on the page to enroll and receive your payment. Pay attention to the email address or U.S. mobile number where you received the payment notification – you should enroll with Zelle® using that email address or U.S. mobile number to ensure you receive your money.
See More FAQs

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